Frequently Asked Questions
Everything you need to know about our premium sublimation supplies.
What are sublimation blanks?
Sublimation blanks are products specifically manufactured with a special polyester coating that allows them to receive sublimation ink transfers when heat and pressure are applied.
How long does shipping take for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, and tracking information will be provided via email.
Can I return items if I am not satisfied?
Yes, we accept returns on unused and unopened items within 30 days of purchase. Please note that customized or used items cannot be returned due to the nature of the product.
What temperature and time settings should I use?
Settings vary by product (e.g., ceramic mugs vs. polyester shirts). We include a recommended heat and time guide with every order to ensure you get the best transfer results.
Do you offer bulk or wholesale discounts?
Absolutely. We offer tiered pricing for bulk purchases. If you are looking to order in large quantities for a business, please contact our wholesale department for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.